General terms and conditions

1. Definitions

In addition to the provisions of the General Terms and Conditions of Parking Centrum ODE, the provisions contained herein apply at the time of Reserved Parking.

Operator
Parking Center Oosterdok

Reserved Parking
The parking products of Parking Centrum Oosterdok that can be reserved online.

Motor vehicle
Motor vehicle as defined in the Dutch Road Traffic Act of 1994.

Parking facility
Parking lot or garage with associated spaces and areas intended for parking motor vehicles.

Parker
The owner, license holder, user, or occupant of a motor vehicle who wants to or has brought that vehicle into the parking facility.

Parking ticket
Parking card, parking subscription, or any means designated by the Operator that can be used to gain access to the parking facility.

Parking fee
The amount the Parker owes for the use of the parking facility.

Parking period
The period during which the motor vehicle is actually parked in/on the parking facility, being the period between the start date and the actual end date, which is determined based on the time of entry and exit recorded by the PARCS.

PARCS (Parking Access and Revenue Control System)
System consisting of hardware and software used for access control, payment transactions, exit control, and providing management information regarding the parking facility.

Reservation Period
The period specified in advance by the Parker in their Reserved Parking booking during which the motor vehicle is parked.

Reservation Platform
Parkeerdeal

Website
The website operated by the operator on the internet, with the address amsterdamcentrumparkeren.nl.

2. Special Provisions for Reserved Parking

1. The parking facility

  1. The Parker can reserve a parking space on a specific site of the Operator by making a Reserved Parking booking via the Website, in which the exact Reservation Period must be indicated.
  2. The Reserved Parking booking only grants the right to park the motor vehicle in/on the parking facility associated with the relevant parking product, as specified on the Website. The Reserved Parking booking does not grant the right to park in/on other parking facilities.
  3. The Operator reserves the right, for any reason, to refer Parkers who have made a reservation for a specific site to one of the other parking facilities.

2. 2. Reservation, Modification, Cancellation

  1. The Parker can only reserve Reserved Parking by filling out the booking form for the desired parking product via the Website.
  2. The booking deadlines for Reserved Parking apply as communicated on the Website.
  3. The Reserved Parking booking is subject to the availability of the number of parking spaces assigned to the relevant Reserved Parking product. If the parking spaces are no longer available, the Operator will not accept the booking and will inform the Parker as soon as possible.
  4. The Parker must indicate the start and end dates of the Reservation Period in the booking form. Once the Parker has selected their choice, a complete summary will be displayed, including the amount of the parking fee due. The Parker will then be asked whether they wish to proceed to the electronic payment facility to pay the due parking fee. If the Parker clicks the button to confirm the payment, the parking agreement for the relevant Reserved Parking product with the Operator will be concluded, and the Parker will be bound by the reservation made.
  5. Once the reservation or booking has been finalized, the Reservation Platform will confirm this via an email to the address provided by the Parker. The confirmation serves as proof of the existence and content of the parking agreement(s).
  6. The Parker may at any time modify or cancel their reservation via the link in the confirmation email. A modification or cancellation of a Reserved Parking reservation must be made at least 24 hours before the start date of the Reservation Period.
  7. In case of cancellation of a Reserved Parking booking according to the conditions set out in Article 2.6, the Parker will receive a refund of the parking fee, minus €2.50 administrative costs, credited back to their credit card/payment account.
  8. In case of cancellation or modification of a Reserved Parking booking in violation of the conditions set out in Article 2.6, no refund of the parking fee will be made.
  9. Reservations made via third-party websites CANNOT be cancelled or modified. Therefore, Articles 2.6 to 2.8 do not apply to these reservations. No refund of parking fees already paid will occur for cancellations or modifications of reservations made through third-party websites.
  10. It is not permitted to make a Reserved Parking booking for commercial purposes. A Reserved Parking booking is non-transferable for commercial purposes.

3. Parking Fee and Payment

  1. The Parker can pay the parking fee for the Reserved Parking booking by using a valid credit card or via iDeal/Bancontact/Paypal/SEPA/ WechatPay through the electronic payment facility on the Website. Authorizing the payment in this electronic payment facility constitutes an explicit agreement by the Parker to have the due parking fee debited from their credit card or bank account.
  2. If the payment by credit card or via iDeal/Bancontact/Paypal/SEPA/ WechatPay is declined by the electronic payment facility, the booking will not be completed. The Parker will be informed of this either immediately at the time of booking or shortly afterward.
  3. The Operator will announce any interim changes in rates on the Website. Any interim change that occurs after the Parker has finalized the booking and before the start date of the Reservation Period will not affect the parking fee of the booking.

4. Parking

  1. It is possible to enter the parking facility on an earlier or later date/time than the start date of the Reservation Period, as well as to exit the parking facility on an earlier or later date/time than the end date of the Reservation Period, under the following conditions:
    1. Entering earlier: If the Parker who made a Reserved Parking booking enters the parking facility on a date/time earlier than the start date/time of the Reservation Period, they must pay an additional amount equal to the full applicable regular parking rate for the period up to the start of the Reservation Period. The amount charged for exceeding the Reservation Period must be paid separately by the Parker.
    2. b. Entering later: If the Parker who made a Reserved Parking booking enters the parking facility on a date/time later than the start date/time of the Reservation Period, this does not affect the end date/time of the Reservation Period: the end date/time remains unchanged. Furthermore, the Parker is not entitled to a refund of any part of the paid parking fees.
    3. Exiting earlier: If the Parker who made a Reserved Parking booking exits the parking facility on a date/time earlier than the end date/time of the Reservation Period with their motor vehicle, the parking period ends on the date/time the Parker actually exits the parking facility with their motor vehicle. It is not possible to enter and exit during the parking period: the parking period automatically ends when the Parker first exits the parking facility. The Parker is not entitled to a refund of any part of the paid parking fees.
    4. Exiting later: If the Park User who has made a Reserved Parking booking leaves the Parking Facility at a later date/time than the end date/time of the Reservation Period, he will be charged an additional amount for the time by which he exceeds the Reservation Period. The amount charged for the excess is equal to the then applicable parking rate for the relevant site and must be paid separately by the Park User.
    5. Entering earlier and exiting later: If the Parker who made a Reserved Parking booking enters the parking facility on a date/time earlier than the start date/time of the Reservation Period and also exits the parking facility after the end date/time of the Reservation Period, the above Article 4.1a and 4.1d apply. Both additional periods must be paid by the Parker as described in Article 4.1.

5. Personal data

  1. To process the Reserved Parking booking, the Reservation Platform processes the following personal data of the Parker:
    the personal data filled in by the Parker on the personal data page of the Website: name, address, and city (NAW) details, email address, period, payment details such as credit card number. The retention period for these data is set to 7 years after the booking. These data are processed through an external party with whom we have concluded a data processing agreement and who adheres to our way of processing personal data.
  2. The Reservation Platform processes the data mentioned in section 1 of this article in the context of completing the Reserved Parking booking, including payment and customer service.
  3. If the Parker objects to the collection of personal data by the Reservation Platform, they can inform the Reservation Platform by sending an email to privacy@specifai-parking.com.
  4. The Reservation Platform has outsourced the processing of credit card transactions of Parkers to Stripe Payments Company (“Stripe”). The personal data of the Parkers required for handling the credit card transactions may therefore be made available by the Reservation Platform to Stripe. Stripe will process this data in its capacity as a data processor solely for handling the credit card transactions. Stripe will not disclose this data to third parties, except to the financial institutions for the selected payment method. The name “Stripe” may appear on the Parker’s account or credit card statement in connection with the above.